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Titanium Insight is an enterprise level electronic oral health record for Group Dental Practices of all sizes. Your company can operate on a single electronic health record to deliver seamless service and powerful reporting across every practice. Titanium Insight is highly configurable and supports implementation differences on a regional or individual practice basis.


Insight is a comprehensive oral health service management solution that covers patient registration, waiting lists, referrals, appointments, recalls, and clinical records, and financial records.


Insight’s innovative clinical functionality and charting system allow your oral health clinical staff to provide their services easily and effectively. The charting system allows clear visual representation of tooth anatomy, diagnosis, and treatment charting for ease of clinical use. Integrated imaging allows images to be viewed directly from Insight.

Clinical Workflow Management

Insight’s clinical workflow management system allows your health service to implement structured clinical workflows that ensure key decisions are made and recorded and at the same time giving the flexibility clinicians need.

Custom electronic forms

Insight eforms allow you to create customised clinical and administrative data capture and process. eforms can include images with annotations and are versioned and automatically generate SQL Tables for reporting and data extracts and can be built into the clinical workflow. eforms can also drive administrative and clinical processes.

Patient Management

Appointments, Referrals, Recalls, Documents and Waitlists
Multilingual Patient Communication via SMS, Email and paper.


Insight uses Microsoft Reporting Services or Power BI to provide comprehensive and user configurable reports.
Dynamic ‘views’ can be created to provide a list of any type of data of interest and these lists can be filtered, sorted and used to produce reports, data extracts or directly used to contact patients via SMS, Email or printed documents.


Insight implements a comprehensive and highly configurable ‘Funding Scheme’ financial system. Funding Schemes cover insurance-based and government funded systems along with different pricing plans for subscription type dental plans.

Laboratory Requests

The Titanium Laboratory Requests module enables you to efficiently manage the requests through to the completion of your laboratory stages.

Stock and Asset Management

Insight provides a first-in-first-out stock and asset management module including the management of expiry dates. Stock Items can be configured for all your assets and inventory, with scheduled routine maintenance and fault logging. High value items can be barcoded and managed with SKUs to reduce the risk of loss or damage of the instrument.


Real-time concurrency

Titanium Insight enables concurrent users to access the same patient across your organisation and provides real time access and saving across the entire solution.


Insight uses standards-based integration technologies: REST API, HL7, DICOM enabling integration with common integration engines such as Rhapsody and Mirth.


Titanium Insight provides a comprehensive audit of all patient data, configuration changes and events. The Titanium Insight audit is fully reportable and exportable allowing for inspection and management.

Enterprise Eco-system

Titanium Insight leverages best practice application deployment tools for delivering high availability and scalability.
Insight supports user authentication via Active Directory along with the ability to synchronise users from Active Directory automatically. This Active Directory integration works with multiple different domains that do not need to be in a trust relationship.

Service at Scale

Titanium Insight can be scaled from a single user to thousands of concurrent users. Fully redundant and load balanced, Titanium Insight is designed to provide a robust oral health solution for your organisation.
Insight supports multiple patient identifiers including facility-based identifiers and/or national or state-based identifiers.


Titanium Insight implements industry standard encryption mechanisms for data in transit and at-rest securing your data and ensuring the privacy of your patients. A comprehensive role-based access control framework will enable you to manage application accessibility for an unlimited number of Insight through an extensive structure of security items.

Deployment/Application Delivery

Titanium Insight can be securely deployed on-premises, in the Cloud as virtual machines (IaaS) or natively in the Microsoft Azure platform (PaaS), providing the flexibility for now and into the future.

Hardware Integration

Insight supports a wide range of workstation installed imaging systems and devices such as bar code scanners, signature pads, EFTPOS terminals, RFID authentication, imaging devices and imaging software. Insight’s interface system uses a component approach which automatically downloads required drivers and interface software ‘on demand’ and allows third-party devices to be configured and added or removed from the system without changing or installing new Titanium software on the workstations involved.
This component system works with standard Windows PCs or from within a Citrix or Windows Remote Desktop system giving you complete control over deployment.